Home
The platform
Platform Blocks

Platform Overview

Collect Customer Feedback

AI-Powered Analysis

Customer Segmentation

Prioritize Actions
Support

Professional Services

Integrations

Security FAQ
Solutions
Use Cases

Analyze Feedback at Scale

Identify Customer Friction

CX Performance Branches

Optimize Customer Service

Boost Sales Performance

Improve Service Delivery
Industries

Retail

Insurance

Banking

Telco

Utilities

Services
Customers
Resources
Overview

Blog

E-books

Videos

Webinars & events

Newsletter
SFR Business: Automating customer feedback analysis to reduce churn

Hello Customer enables us to have a comprehensive view of negative intentions throughout our customers’ lifecycle and detect customers at risk of churn.

Read the case study
Careers
About us
About

Our People

Contact us

+ 32 (0)9 396 06 00
Mail us

en

Case studies

Filter by type

All resources
Blog
E-books
Case studies
Videos
Webinars & events

Filter by topic

All topics
Human Connection
Customer Experience
Artificial Intelligence
Customer Engagement
Metrics & Methodology
Hello Customer
Customer Centricity
Data Intelligence
CX & Business Strategy
The Platform
Customer Retention
Employee Engagement

Subscribe to our newsletter!

Receive the best insights on Customer Experience and stay up-to-date with our latest company news.

Subscribe

Reach out to us today

And discover how we help you improve customer experience by understanding exactly what process, performance or product to optimize.

Get started with a free trial

+32 (0)486 81 05 59
Mail us

The Product

Platform Overview
Centralized Feedback
Feedback Signals
Root Cause Analysis
Action Encouragement
AI Text Analytics
Integrations

Industries

Retail
Banking
Insurance
Telco
Utilities
Services

Guidance

Professional Services
Integrations
Security FAQ

Resources

Overview
Blog
E-books
Videos
Webinars & events
Newsletter

About us

About
Our People
Contact us

Interesting Content

Voice of the Customer
Customer Feedback Management
Customer Feedback Analysis
Customer Experience Management

Subscribe to our newsletter!

Receive the best insights on Customer Experience and stay up-to-date with our latest company news.

Subscribe

© Hello Customer 2025

Privacy
Cookie policy
Dutch
French

Net Promoter Score, NPS, and the NPS-related emoticons are registered U.S. Trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.

Don't miss out on CX insights

Subscribe to the Hello Customer newsletter and receive the latest industry insights, interesting resources and other updates.