Get direct and personal feedback from your customers from any channel you want. We help you capture the customer's voice in a relevant matter, and by asking for open feedback we go beyond the satisfaction score. Our 2-question surveys have unseen response rates and using your customer's feedback we know exactly where you need to step it up.
Win as a team. We take customer satisfaction company-wide by analyzing the feedback and making sure it ends up with the right department. Whether it's in-store staff, the webshop team, customer service or your product designers: we deliver them all with insights how they can improve customer experience. Whether it's notifications, weekly reports or custom dashboards, we have everything you need to engage your employees.