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Banking & Finance Artificial Intelligence Data Intelligence Customer Centricity

From feedback to action with ISAAC, Hello Customer’s AI

The precision of ISAAC’s analytics tool allows us to quickly and easily identify action plans to improve the quality of our customer service.

Déborah Truong

Head of Customer Experience & CRM

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Telecommunications Customer Experience Artificial Intelligence Metrics & Methodology CX & Business Strategy

SFR Business - Telecommunications

Hello Customer enables us to have a comprehensive view of negative intentions throughout our customers’ lifecycle, detect customers at risk of churn, and identify emerging trends.

Head of Operational Efficiency Customer Service at SFR Business

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You're in good company

We're proud to work for these leading brands.

Retail E-commerce Customer Experience Customer Centricity CX & Business Strategy Employee Engagement

Fairphone - Electronics Retail

Feedback keeps us on our toes, it gives us an outside critical view on our processes, but it also guides us in how we can further develop our strategy in a sustainable way, and it shows us what we can promote better to increase our conversion.

Marketing Lead at Fairphone

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Retail Customer Experience CX & Business Strategy The Platform Employee Engagement

Cassis-Paprika - Fashion retail

With Hello Customer, we capture a lot of positive feedback, next to the negative comments, and in real time. This way our stores know precisely what they excel in, but also where opportunities for improvements lie to continuously adjust the in-store customer experience.

Nick Gysbrechts

Commercial Director

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Services Customer Experience Hello Customer Customer Centricity

KidsLife - Child Benefit Fund

In our industry, customer experience is the only differentiating factor. Hello Customer helps us to make the difference through service excellence and shows us our customers' biggest pain points so we can solve them.

Marketing Director

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Banking & Finance Customer Experience Customer Centricity CX & Business Strategy

Saxo Bank - Banking

The surveys from Hello Customer are very easy for our customers to fill in. That way we reach high response rates, allowing us to keep a finger to the pulse for new projects and our current services.

Anne-Laura Janssens

Marketing Strategy Manager

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