Hi there, we're Hello Customer 👋

Hello Customer is a Belgian tech company that offers the most complete customer feedback and insights platform to improve retention rates. More than ever, organisations need a sense of direction to navigate through turbulent times; a compass that allows them to keep up with customers’ expectations in an agile way.

To achieve this data is indispensable, and more specifically customer feedback. Our mission at Hello Customer is for every organisation to know exactly why their customers are happy, why they are leaving and how companies can prevent this. 

We were founded in 2015 by Leslie Cottenjé, Bram De Vos and Joeri Pansaerts and are on a mission to grow worldwide. That's why we work hard every day to build our brand from our headquarters in Ghent.

hello customer why we want to join forces

Why we want to join forces

At Hello Customer, we are passionate about helping people. We want to help organisations overcome boundaries and prepare them for a bright future where the customer is at the centre of their universe.

We know this is a process that doesn’t happen overnight. As the saying goes, ‘change is the only constant’. That’s why we want to be a part of your journey. When you allow Hello Customer to join forces in your business strategy, you are in for a ride.

2015 founded
30+ employees
100+ clients worldwide

What makes us tick?

Our company values

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We are ambitious to grow worldwide
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We are passionate about our customers
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We make the complex simple
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We take ownership of our role and work and strive for great results
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We value, share and celebrate each other's success
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Don't take life too seriously, work is also fun & exciting!
hello customer team

Meet the team!

We’re a diverse team sharing the same values. We’re an interesting mix of backgrounds in different fields, ranging from retail, customer data, social media, customer experience and even archaeology and engineering. Our differences make us well-balanced and allow us to learn from each other, to adapt and improve.

Make your move & join our team 💪

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