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Hi there, we are
Hello Customer!

Hello Customer is on a mission to make customer experience metrics tangible and actionable. We gather all your customer feedback data across platforms, run it through our AI language engine, and show you where to take action to be the brand customers love.

We were founded in 2015 by Leslie Cottenjé, Bram De Vos and Joeri Pansaerts. We secured 8 million in 2 funding rounds in 2018 and 2020. With offices in Belgium and France, we are on a mission to grow worldwide to be the leading CX solution for international B2C enterprises. 

hello customer why we want to join forces

A true partner to our customers

At Hello Customer, we want to help organizations put the customer in the center of their business.  We know this is a process that doesn’t happen overnight. As the saying goes, ‘change is the only constant’. That’s why we want to be a part of your journey. When you allow Hello Customer to join forces in your business strategy, you are in for a ride.

2015 founded
20+ employees
100+ clients worldwide

Our values: #GROWTogether

hello customer value getting things done

Getting things done

As a company with big ambitions and growing numbers, we think big, act fast and learn from everything we do.
hello customer value resilience


Being able to adapt well in the face of adversity, to fail & get back up to try again, to not give up, ... is so important and valuable in this company
hello customer value open communication

Open communication

We actively work on a culture of open & transparent communication: in teams, cross-teams, top down, bottom up, ... It's a mutual responsibility.
hello customer value work with a smile

Work with a smile

We create an environment where we work hard, but also make time for some fun, a (bad) joke and a laugh together!
hello customer value together


We work together as one. One company, one team, one goal!

Meet the team!

At Hello Customer, we strive to be a stimulating environment, built around people. Working at Hello Customer means that you enjoy an enormous amount of trust, freedom and responsibility. As a rule for hiring, we hire first by mindset and cultural fit, then by skills. 

We don't care about your background, degree, marital state, color, religion... We simply value people. Working at Hello Customer is a hell of ride: we have big plans and enjoy hard work, but at the same time enjoy life. We love a good party or barbecue and never say no to a fresh beer or cocktail.