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From Feedback to Action - On Demand
Metrics & Methodology
Hello Customer
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Webinar Replay: Elevating your online CX strategy with open feedback
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Webinar Replay: Extreme customer centricity in processes
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Webinar replay: Extreme customer centricity in product innovation
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Webinar replay: extreme customer centricity in customer service
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Berend-Jan Rietveld from Schiphol Airport on CX in times of pandemics and budget cuts
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Listen to Tom De Ruyck about how customer expectations accelerated in 2020
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Webinar with Caroline De Roose: "CX fails if there is no belief in its power in the organization."
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Webinar with Inge Ampe: "Don't let anyone come in between you and your target: the customer"
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