Human Connection

29-09-2020
Videos

State of the Union: Episode 3 - Human Connection

Human Connection Customer Experience Customer Centricity
4-01-2020
Videos

State of the Union: Episode 2 - Responsibility

Human Connection Customer Experience Customer Centricity
16-12-2020
Blog

NPS makes it impossible to prove the value of customer service. Here’s why:

Human Connection Customer Experience CX & Business Strategy Employee Engagement
5-11-2020
Blog

Making sure your customers feel safe with In the Moment Feedback

Human Connection Customer Experience
5-11-2020
Blog

4 key take-aways from our webinar with Rik Vera and Leslie Cottenje about the power of short feedback loops

Human Connection Customer Experience
23-10-2020
Blog

How global catastrophes are a unique opportunity to reinvent your company

Human Connection Customer Engagement Metrics & Methodology
16-10-2020
Blog

Customer convenience is key to survive. Here’s how you measure it:

Human Connection The Platform
4-10-2020
Blog

Your weekly dose of positive business news

Human Connection Customer Experience
29-09-2020
Blog

Empathy is the most important driver for business. Here’s why.

Human Connection Customer Experience Customer Engagement Employee Engagement
29-09-2020
Blog

Hello Customer for Healthcare: Quick Feedback in Difficult Circumstances

Human Connection Hello Customer The Platform
29-09-2020
Blog

Your weekly dose of positive business news

Human Connection Customer Experience
4-09-2020
Blog

Best practices to create a human customer experience in digital times

Human Connection Customer Experience
20-03-2020
Blog

An open letter from our CEO

Human Connection Hello Customer
4-03-2020
Blog

Your weekly dose of uplifting business news

Human Connection Customer Experience
4-02-2020
Blog

Measuring employee engagement with Hello Customer

Human Connection Hello Customer The Platform Employee Engagement

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