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Customer Retention
Employee Engagement
16-12-2020
Blog
NPS makes it impossible to prove the value of customer service. Here’s why:
Human Connection
Customer Experience
CX & Business Strategy
Employee Engagement
5-11-2020
Blog
Making sure your customers feel safe with In the Moment Feedback
Human Connection
Customer Experience
5-11-2020
Blog
4 key take-aways from our webinar with Rik Vera and Leslie Cottenje about the power of short feedback loops
Human Connection
Customer Experience
23-10-2020
Blog
How global catastrophes are a unique opportunity to reinvent your company
Human Connection
Customer Engagement
Metrics & Methodology
16-10-2020
Blog
Customer convenience is key to survive. Here’s how you measure it:
Human Connection
The Platform
4-10-2020
Blog
Your weekly dose of positive business news
Human Connection
Customer Experience
29-09-2020
Blog
Empathy is the most important driver for business. Here’s why.
Human Connection
Customer Experience
Customer Engagement
Employee Engagement
29-09-2020
Blog
Hello Customer for Healthcare: Quick Feedback in Difficult Circumstances
Human Connection
Hello Customer
The Platform
29-09-2020
Blog
Your weekly dose of positive business news
Human Connection
Customer Experience
4-09-2020
Blog
Best practices to create a human customer experience in digital times
Human Connection
Customer Experience
20-03-2020
Blog
An open letter from our CEO
Human Connection
Hello Customer
4-03-2020
Blog
Your weekly dose of uplifting business news
Human Connection
Customer Experience
4-02-2020
Blog
Measuring employee engagement with Hello Customer
Human Connection
Hello Customer
The Platform
Employee Engagement
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