The end-to-end solution to
deliver on customer expectations

The most complete customer feedback and insights platform to optimise your retention rates. 

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How it works
hello customer homepage reduce churn

Prevent customers from leaving

Delivering on customer expectations supposes you know what they are. A continuous feedback process with top notch AI will help you figure out exactly what customers think of their dealings with your products, service and brand.

Adapting your service and offering to expectations will decrease your churn with at least 3%!

Our mission

Feedback surveys are only the beginning...

Hello Customer is not just a survey tool. The platform automates the entire process from capturing feedback through short feedback surveys to providing insights across the journey and dispatching the right insights to the right teams.

How it works

The proof is in the pudding!

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After only one month of collecting open feedback, we discovered quick wins that were translated into projects with a positive effect on CX.
Matthieu Bonelli
Café Royal
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Hello Customer helps us to strengthen our position as a market leader through customer feedback.
Anne Caremans
Securitas
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The Hello Customer platform shows us in real-time which issues are considered important by our customers.
Gert Vanuytsel
Baloise Insurance
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Ready to improve your retention rates?

Through customer feedback we allow organisations to understand why customers leave.

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© Hello Customer 2020
Net Promoter Score, NPS, and the NPS-related emoticons are registered U.S. Trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.

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CHALLENGING CUSTOMER EXPERIENCE IN 2020

Read our brand new report with insights 14 CX experts to boost customer experience in your organisation.

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