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Don't guess what customers want but ask.
Here's our not-so-secret success formula: 1 metric question + 1 open question = amazing response rates (+20%) and tons of relevant feedback.
Pick your channel (email, SMS, in-app, website, Messenger..), launch your survey and you'll have answers flooding in, in no-time.
We take feedback company-wide, making sure it ends up right where it should be. Every team receives relevant insights whether it’s a branch or the UX team of the app.
With notifications, weekly reports, churn alerts, or dashboards, we have everything you need to engage your entire team.
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Create services and support your customers will love, based on their feedback.
Our Artificial Intelligence analyses all responses in any European language at the highest accuracy on the market. Take action on customer insights, and always be one step ahead of the competition.
Securitas has been a customer since 2019, saw an open feedback rate of 58% and are using Hello Customer to transform to 'Security as a Service'.
And discover what we can do for you today.
Receive the best insights on Customer Experience and stay up-to-date with our latest company news.
