We won’t let you fly solo

Hello Customer takes pride in providing you with the right tools, mindset, and experience to prepare, roll out and coordinate your customer experience progrm. Whether you’re hands-on or need a bit more guidance, we tailor to your needs.

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Our onboarding process

Here to help you towards CX success
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Ongoing support

You're never alone
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Security & GDPR

Secure like Fort Knox
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Easy Integrations

We've got your IT team's back
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How we get started

We guarantee a scalable and agile roll-out of the platform throughout your organization. Once we get started, the program will be up and running in no time, so you can capture feedback from the get-go!

A client partner will help you determine the strategic goals:

  • How you can embed Hello Customer within your business
  • Help you set the scene and scope of the program
  • Support you in mapping out the customer journey
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Ongoing support

After the platform is launched, you can take matters into your own hands. However, we’ll always be there to provide you with the right support and guidance.

You’re never alone

We understand that customer experience is a game of change that requires the right follow-up. Your account manager will regularly check in on you to look for improvements and to guide and inform you on how you can get the most out of the Hello Customer platform.

Security & GDPR

We take security very seriously and work tirelessly to keep your data safe, every single day. Our guarantees to you:

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We're fully GDPR compliant
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ISO 27001 compliance
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Tier 1 datacentres with the highest level of protection
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All data assets are encrypted end-to-end
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Our platform is built for security from the ground up, it's security by design
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Full failover facilities in our back-up datacenter
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Quick & Easy Integration

We pride ourselves on our fast and easy integration process. To guarantee full automation, Hello Customer offers integration possibilities with your existing customer systems.

We provide

  • RESTFUL API
  • FTPs
  • Native Integration with Salesforce, Selligent & Microsoft Dynamics
More on integrations

Did you know our fastest onboarding happened in only three days? With Hello Customer you can start capturing feedback right away!