We guarantee a scalable and agile roll-out of the platform throughout your organization. Once we get started, the program will be up and running in no time, so you can capture customer feedback from the get-go!
After the platform is launched, you can take matters into your own hands. However, we’ll always be there to provide you with the right support and guidance. On top, we have a lot of information that's easily accessible via the knowledge base and our web resources.
We understand that customer experience is a game of change that requires the right follow-up. Your customer success manager will regularly check in on you to look for improvements and to guide and inform you on how you can get the most out of the Hello Customer platform.
We take security very seriously and work tirelessly to keep your data safe, every single day. Our guarantees to you:
Centralize your CX data across departments and silos using our many integrations and open API. You can integrate any open feedback source, going from social media reviews or Trustpilot reviews to Typeform or Google form surveys. Or capture open feedback via our own survey engine.
Feedback, however, means nothing without context. Add other customer-related data, e.g. from your CRM, ERP, CDP, or ticketing systems, to get a full view of your CX performance across the customer journey.
We pride ourselves on our easy and agile setup. With Hello Customer you can start capturing customer feedback in a matter of days to ensure fast time to value!