Retail
E-commerce
Customer Experience
Customer Centricity
CX & Business Strategy
Employee Engagement
Fairphone - Electronics Retail
Feedback keeps us on our toes, it gives us an outside critical view on our processes, but it also guides us in how we can further develop our strategy in a sustainable way, and it shows us what we can promote better to increase our conversion.
Max Seabrooke
Marketing Lead at Fairphone
Read the case study