Since day one, our main focus has been to create the most accurate open text AI on the market. Our text analysis is available in any European language, is tailored to multiple industries, and is able to detect a wide range of sentiments.
On top of that, we visualize the data so anyone (not just your data scientists) can find the root cause of negative customer experience in seconds.
Intuitive configuration and fast no-code implementation so you can collect feedback from the get-go with immediate qualitative insights.
It only takes 4 weeks to go live and you should have enough feedback to pin-point a root-cause within 2 months. The more feedback you collect, the faster we can signal friction in your processes, products, or team performance.
Tailor Hello Customer completely to your business. Set up teams and departments that reflect the structure of your organization, measure your most meaningful touchpoints, and personalize dashboards and insights for different user levels.
By adding operational data from your other platforms, you can filter feedback based on your most important KPIs for truly actionable insights.
Our customer success team helps you kick-start transformation within your company. Our CX experts analyze how you can drive growth by removing friction in your processes, products or teams.
We're proud to work for these leading brands.