Thanks to ISAAC you can customize dashboards to coach every employee on an individual level. These individual dashboards only contain feedback employees can have an impact on themselves. In other words, dashboards can be linked to employee specific KPIs, our AI filters out any irrelevant feedback.
Design a dashboard that focuses on human interaction KPIs for your front office staff. In ISAAC we created a click-through system that enables employees to read specific customer feedback, making it easier to understand what they should focus on exactly.