What's new in the Hello Customer platform?
Teams: 'Teams' allows you to merge the department structure with the user permission settings and allows to set permissions based on position in the company.
Mapping: 'Mapping' allows you to easily connect your team to one or multiple touchpoints.
User menu: The 'User Menu' gives you an easy overview of all users in the platform, what team they are part of and what their permissions are.
Follower menu: veryone who receives a report, but doesn't have a log-in is a follower. The follower menu includes an overview and allows you to easily remove followers or change their settings.
Various ISAAC improvements to enhance accuracy
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