Hello Customer helps Liantis map the expectations and experiences of customers. It’s a structural way to measure the operational aspects of your company. The evolutions show you whether your business is doing well or not. In that respect, the AI text analysis (ISAAC) is very useful as it delivers actionable insights."
Headquartered in Brugge, Belgium, Liantis is the new name of ADMB, Provikmo and Zenito. Together they form a service group that supports self-employed entrepreneurs and employees in their HR affairs.
Liantis started working with Hello Customer in 2016 when it was still known as ADMB. Since then they have been able to generate new insights based on the data collected. Those insights strengthen them to keep building and shaping the Liantis story.
✔️ How Liantis uses customer insights to achieve organisational growth at scale
✔️ How Hello Customer helps Liantis map the expectations and experiences of their customers
✔️ Why it is crucial to use customer feedback to allow organisations to optimise their services