Ask customers real-time feedback
Probably the most valuable customer data you'll ever gather, pure and genuine open feedback, every day within or after an interaction, disguised as a NPS, CES or CSAT question.
ISAAC is our proprietary Artificial Intelligence engine. It doesn't just analyse text, it interprets and categorises feedback. Its interpretation is translated into sentiment. It knows your industry, which results in an unparallelled 93% accuracy.
Isaac also helps you dispatch feedback to the right person, and creates easy to understand reports and insights from the open feedback and customer data.