Steven Van Belleghem talks about the 'ooohs' and the 'aaaahs' of CX in 2020

Watch the webinar with Steven Van Belleghem and our CEO Leslie Cottenjé on challenging CX in 2020.

What will you learn from this webinar?

Steven Van Belleghem gives his views on:

  • How to find out if you are driving value for your customer with your product or service.
  • How to get started and prioritize CX initiatives in your company.
  • How to involve the entire organization so internal processes don't hurt the experience of the customer.
  • How you can stay customer-centric in an increasingly digital world.

Enjoy the video! 

© Picture copyright Dan Taylor

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