Topic(s):Hello CustomerCustomer ExperienceCX & Business Strategy
Walk & Talk Episode 2: Acquisition or Retention?
As a cameracrew makes a sudden visit to the Hello Customer offices, they walk around to get the team members in front of the camera, to ask them about all things customer experience. Next up: our CRO Gilles discusses acquistion and retention.
Net Promoter Score, NPS, and the NPS-related emoticons are registered U.S. Trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
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