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"2020 is the year of accelerated expectations : customers want it all from the same company."

Watch the webinar with Tom De Ruyck, global consumer expert, and our CEO Leslie Cottenjé on changing consumer behavior in 2020-2021.

What will you get from this webinar?

Tom De Ruyck gives his views on:

  • How customer expectations have accelerated in a pandemic-ruled year, and what they will look like in 2021.
  • How online and offline experiences can complement each other in the customer journey
  • How companies can cope with the added pressure on the supply chain and logistics
  • Knowing your purpose as a company and how that translates into growth

Enjoy the session! 

Watch Now! 👇

 
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