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Webinars & events

CX insights, whenever you want them.

Live sessions with our team and the CX leaders we work with, plus a full library of past events you can watch on demand. No fluff, just what is working in customer experience right now.

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Practical, not theoretical

Tactics you can apply to your own CX programme on Monday, not abstract theory.

Real customer stories

Hear how teams at companies like yours turn feedback into retention and revenue.

Watch on your schedule

Can't make it live? Every session lands in the on-demand library to stream anytime.

Live & upcoming

Save your seat for what's next

Register once and we'll send you the joining link and a reminder. Pick a session below.

WeeklyIn English

Inside Hello Customer: How AI Turns Feedback into Action

Register once, pick the session that suits you.

30 min · live every week Register now →
20 August 2026, 10:00 (CEST)In English

How You Can Turn CX Mistakes & Complaints Into Loyalty

Live session, recording sent to everyone who registers.

45 min Register now →
On demand

Catch up on past sessions

Missed one? The full back catalogue is here. Press play, no waiting for a calendar slot.

In English30 min

What if AI makes your customer experience worse, not better (with Steven Van Belleghem and Michel Stevens)

Went live on 27 May 2026

Watch on demand
In English30 min

Hands-on: building your first CX agent with Hello Customer and Claude

Went live on 29 April 2026

Watch on demand
In English30 min

How to build a customer-centric culture that actually lasts (with Michel Stevens)

Went live on 23 April 2026

Watch on demand
In French30 min

Piloter l'expérience client par la gouvernance : le cas Toyota Financial Services

Went live on 19 March 2026

Watch on demand
In English30 min

Trust is the new currency of digital Customer Experience

Went live on 3 March 2026

Watch on demand
In English1 hour

Beyond the Hype: GenAI in Customer Experience in 2026

Went live on 25 November 2025

Watch on demand
In French30 min

L'Analyse Sémantique Au Service De L'Action : L'Exemple Norauto

Went live on 20 November 2025

Watch on demand
In English1 hour

Voice of Customer Intelligence: Using customer feedback to gain competitive advantage

Went live on 23 September 2025

Watch on demand

Want this on your own feedback?

See how Hello Customer turns customer feedback into action across your whole team.

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