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Topic(s): Metrics & Methodology Customer Experience

Tips & Tricks with Kaat - Ep3: Which Questions to Ask?

You've picked the right moment and the right channel, now it's time to think about which question you want to ask your customers!

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Net Promoter Score, NPS, and the NPS-related emoticons are registered U.S. Trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
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