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Topic(s): Metrics & Methodology Customer Engagement Customer Experience

Tips & Tricks with Kaat - Ep2: Choosing the right channel

In this episode Kaat tells you more on how to determine the right channel to ask feedback from your customers.

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Net Promoter Score, NPS, and the NPS-related emoticons are registered U.S. Trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
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