All your reviews, in one place.
Google, Trustpilot and the app stores, unified. Pull every public review into Hello Customer, see the topics and sentiment behind the stars, and reply from one inbox.
Every review site, one stream.
Google connects directly. The rest come in through our integrations, all tagged and scored the same way.
Connect Google Business directly. Reviews flow in automatically and you can reply right from Hello Customer.
Native · two-wayBring your Trustpilot reviews in and analyse them next to everything else.
via integrationsApple App Store and Google Play ratings and reviews, unified with the rest.
via integrationsB2B software reviews, pulled in and tagged like any other comment.
via integrationsAnd more, through the integrations library. See all integrations →
From star rating to real action.
A 3-star review isn't a mystery. ISAAC tags every review with the topics and sentiment behind the rating.
Public reviews feed the same NPS, CSAT and Key Driver Analysis as your surveys, so reputation and CX line up.
Respond to Google reviews without leaving Hello Customer, and let the right team see the rest.
An alert fires on a low or negative review, so you can act before it sets the tone.
Turn your reviews into your roadmap.
We'll connect your review sources and show you what's really driving the stars, live on your own data.
Request demoFrequently asked questions
Which review platforms does Hello Customer support?
Google, Trustpilot and app-store reviews are pulled into one stream, alongside your other feedback channels.
Can I reply to reviews from Hello Customer?
Yes. You reply to public reviews directly from Hello Customer, keeping every conversation in one place.
What do I learn beyond the star rating?
ISAAC analyses the text behind the stars, so you see the topics and sentiment driving your ratings and can turn reviews into your roadmap.