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Analyse · MCP connector

Your AI assistant just got a lot smarter about your customers.

Connect Hello Customer to Copilot, Claude, ChatGPT and any MCP-compatible tool in seconds. One URL, and your assistant reads your live NPS, feedback and topics.

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The basics

What is an MCP?

It's a way for your AI assistant to connect directly to other tools and read their data in real time. Think of it like giving your AI a library card. Instead of you bringing it the books, it goes and finds them itself.

No more exporting CSVs or chasing your data team. Just ask, and your AI answers with real feedback, scores and topics from Hello Customer.

One URL, every assistantWorks with Copilot, Claude, ChatGPT and any MCP-compatible tool. The link is the only thing you need from us.
Your AI, superchargedYour assistant gets live access to your NPS, feedback and topics. No copy-pasting, no stale exports.
Talk to your dataJust ask, “What drove our NPS drop in Q3?”. No dashboards, no filters, no training required.
Read-only and yoursIt can read and summarise, never change. Every answer is scoped to your data and what that user may see.
Works with the assistants you already use
Just ask

Things to ask your assistant.

Every question is answered live from your own customer data.

Headline scores“What's our NPS, CSAT or CES right now?”
Key drivers“What's pushing our score up, and what's pulling it down?”
Find feedback“Show me what customers say about waiting times.”
Trends over time“How has sentiment changed since the start of the year?”
Team performance“Which team or location has the best NPS?”
Topics“What are customers talking about most this month?”
Explore next
Ask ISAACAsk anything about your feedback in plain language.Explore →Dashboards & ISAAC AILive dashboards plus AI text & sentiment analysis.Explore →IntegrationsConnect every source of feedback.Explore →

Make your AI assistant fluent in your customers.

Book a 30-minute demo and we'll connect Hello Customer to the assistant you already use, live on your own data.

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FAQ

Frequently asked questions

What is the Hello Customer MCP server?

It connects your customer feedback to AI assistants over the Model Context Protocol. One URL gives Claude, Copilot, ChatGPT or any MCP-compatible assistant live, read-only access to your NPS and feedback.

Is the MCP connection secure?

Access is read-only and scoped to your own Hello Customer account, so assistants can query your feedback but never change it.

Which AI assistants work with Hello Customer?

Any MCP-compatible assistant, including Claude, Microsoft Copilot and ChatGPT.