Connect Hello Customer to the tools you already use.
Surveys, reviews, CRM, support, communication and custom sources. Bring every channel of customer feedback into one place, and let our AI do the rest.
Surveys & Forms
Hello Customer imports survey responses from tools like SurveyMonkey, Typeform and InMoment, so every answer runs through the same AI analysis.
Alchemer
Hello Customer connects with Alchemer. Import your Alchemer survey responses into Hello Customer for analysis.
CustomerGauge
Hello Customer connects with CustomerGauge. Import your CustomerGauge survey responses into Hello Customer for analysis.
Forsta
Hello Customer connects with Forsta. Import your Forsta survey responses into Hello Customer for analysis.
InMoment
Hello Customer connects with InMoment. Import your InMoment survey responses into Hello Customer for analysis.
Questback
Hello Customer connects with Questback. Import your Questback survey responses into Hello Customer for analysis.
QuestionPro
Hello Customer connects with QuestionPro. Import your QuestionPro survey responses into Hello Customer for analysis.
SurveyMonkey
Hello Customer connects with SurveyMonkey. Import your SurveyMonkey survey responses into Hello Customer for analysis.
Typeform
Hello Customer connects with Typeform. Import your Typeform survey responses into Hello Customer for analysis.
Webankieta
Hello Customer connects with Webankieta. Import your Webankieta survey responses into Hello Customer for analysis.
Public Reviews
Hello Customer pulls in public reviews from Google, Trustpilot, the app stores, G2 and Capterra, and analyses them automatically.
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App Store
Hello Customer connects with App Store. Pull in your App Store reviews and let our AI analyse them automatically.
Capterra
Hello Customer connects with Capterra. Pull in your Capterra reviews and let our AI analyse them automatically.
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Facebook
Hello Customer connects with Facebook. Pull in your Facebook reviews and let our AI analyse them automatically.
G2
Hello Customer connects with G2. Pull in your G2 reviews and let our AI analyse them automatically.
Google Play
Hello Customer connects with Google Play. Pull in your Google Play reviews and let our AI analyse them automatically.
Google Reviews
Hello Customer connects with Google Reviews. Pull in your Google Reviews reviews and let our AI analyse them automatically.
Trustpilot
Hello Customer connects with Trustpilot. Pull in your Trustpilot reviews and let our AI analyse them automatically.
CRM & Customer Engagement
Hello Customer syncs feedback and contact data with CRMs like Salesforce and HubSpot, so scores sit next to the customer record.
Braze
Hello Customer connects with Braze. Sync customer feedback and contact data with Braze.
HubSpot
Hello Customer connects with HubSpot. Sync customer feedback and contact data with HubSpot.
Salesforce
Hello Customer connects with Salesforce. Sync customer feedback and contact data with Salesforce.
SAP
Hello Customer connects with SAP. Sync customer feedback and contact data with SAP.
Support Systems
Hello Customer turns conversations from helpdesks like Zendesk, Freshdesk and Intercom into structured customer insight.
Cisco
Hello Customer connects with Cisco. Turn your Cisco conversations into structured customer insights.
Freshdesk
Hello Customer connects with Freshdesk. Turn your Freshdesk conversations into structured customer insights.
Genesys
Hello Customer connects with Genesys. Turn your Genesys conversations into structured customer insights.
Intercom
Hello Customer connects with Intercom. Turn your Intercom conversations into structured customer insights.
LivePerson
Hello Customer connects with LivePerson. Turn your LivePerson conversations into structured customer insights.
NICE
Hello Customer connects with NICE. Turn your NICE conversations into structured customer insights.
Twilio Segment
Hello Customer connects with Twilio Segment. Turn your Twilio Segment conversations into structured customer insights.
Zendesk
Hello Customer connects with Zendesk. Turn your Zendesk conversations into structured customer insights.
Communication Systems
Hello Customer collects feedback straight from Slack, Microsoft Teams and forwarded email.
Email
Hello Customer connects with Email. Forward customer emails straight into Hello Customer.
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Microsoft Teams
Hello Customer connects with Microsoft Teams. Collect customer feedback straight from Microsoft Teams.
Slack
Hello Customer connects with Slack. Collect customer feedback straight from Slack.
Custom Automation
Hello Customer connects to anything else through Zapier, Make, Snowflake, FTP, file uploads and a full API.
API
Hello Customer connects with API. Connect your own systems through the Hello Customer API.
File uploads
Hello Customer connects with File uploads. Upload spreadsheets and documents to analyse in Hello Customer.
FTP
Hello Customer connects with FTP. Drop your feedback files securely over FTP.
Make
Hello Customer connects with Make. Automate feedback workflows with Make, no code required.
Snowflake
Hello Customer connects with Snowflake. Exchange feedback data with your Snowflake data warehouse.
Zapier
Hello Customer connects with Zapier. Automate feedback workflows with Zapier, no code required.
Connect once, and every channel counts the same.
Native connectors link in a few clicks. Anything else comes in through Zapier, Make, file uploads, FTP or the Hello Customer API.
Survey responses, reviews, tickets and conversations arrive on a schedule or in real time, with language detected automatically.
Every source is tagged against the same topics and sentiment, feeds the same scores and Key Driver Analysis, and can trigger the same alerts.
Quick answers, straight from the directory.
Does Hello Customer integrate with Salesforce?
Yes. Hello Customer connects with Salesforce to sync customer feedback and contact data, so NPS, CSAT and verbatims sit next to the customer record in your CRM.
Does Hello Customer integrate with HubSpot?
Yes. Hello Customer connects with HubSpot to sync feedback and contact data between both platforms, and an alert can create a follow-up in your pipeline.
Can Hello Customer analyse Zendesk tickets?
Yes. Hello Customer connects with Zendesk and turns support tickets and chats into structured feedback, tagged with topics and sentiment by the same AI that reads your surveys. A negative ticket can trigger an alert that opens a ticket back in Zendesk.
Can Hello Customer pull in Google reviews?
Yes. Hello Customer connects with Google Reviews natively: reviews flow in automatically, the AI scores the topics and sentiment behind the stars, and you can reply to reviews from inside Hello Customer.
Can Hello Customer import responses from other survey tools?
Yes. Hello Customer imports survey responses from SurveyMonkey, Typeform, InMoment, CustomerGauge, QuestionPro, Alchemer, Questback, Forsta and Webankieta, so historic and parallel surveys run through the same analysis.
Does Hello Customer work with data warehouses?
Yes. Hello Customer connects with Snowflake to exchange feedback data with your warehouse, and supports FTP, file uploads and a full API for any custom data flow.
Can Hello Customer push data back into my tools?
Yes. CRM syncs are two-way, alerts can open tickets in your helpdesk, and the API and webhooks let you route scores and verbatims anywhere. The MCP connector also gives AI assistants like Copilot, Claude and ChatGPT live read access.
What if my tool isn't listed?
If it has an API, a file export or a webhook, Hello Customer can almost certainly connect it. Zapier and Make cover most no-code cases, and our team helps with custom sources.
One platform, every source of feedback.
See how Hello Customer pulls feedback from the tools you already use and turns it into action.
Request a demo →