PRODUCT HIGHLIGHT

Get continuous customer feedback

  • NPS METHODOLOGY
  • 20 - 50% RESPONSE RATES

Get actionable customer feedback at the moment it most matters, identify promotors and act instantly on detractors!

WHAT's NPS?

Feedback channels

Hello Customer will contact your customers via the channel in which you best communicate with them.

    • E-mail surveys
    • Text Messages
    • In-store iPads
    • Website pop-ups

Depending on the channel, our response rates are between 20% and 50%.

 

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Get continuous Customer FeedbackFeedback channels

Act on customer feedback

Delight your customer by responding and acting on their feedback.

Hello Customer allows you to respond instantly or pass along feedback within your organisation. 

HIGHLIGHT

Real-time alerts

Hello Customer can send you real-time alerts whenever you receive a bad score from a customer. This allows you to rectify a problem before your customer shares a bad experience with friends or via social media.

HIGHLIGHT

Easy follow-up

Hello Customer is equipped with a bespoke reponse module which allows you to read all answers individually and respond accordingly. You can also filter and search by specific topic.

HIGHLIGHT

A great experience

Hello Customer is designed with the customer in mind and is extremely easy to use. Our focus is insight, conversation and action. You won't have to learn a new and complicated system.

GET STARTED WITH HELLO CUSTOMER TODAY!

Intrigued? We are very happy to schedule a demo and see how Hello Customer can benefit your company! We'd love to hear from you and learn more about your customer journey.

Request a free demo