PRODUCT HIGHLIGHT

Advanced insights in real-time

  • BENCHMARKING
  • CRM CUSTOMER DATA
  • REAL-TIME ALERTS

Hello Customer turns customer feedback in to actionable insight, delivered via the Hello Customer platform or your own CRM.

Benchmark departments, employees, ... - Net Promoter ScoreBenchmark against departments, regions, employees, ...

Benchmark against departments, regions, employees, ...

Hello Customer allows you to benchmark and compare the customer feedback against any chosen CRM data field like stores, departments, purchase tickets or select a demographic.

Get insight delivered through the Hello Customer dashboard or via your CRM system. 

We are able to connect to any system with our easy-to-use API.

 

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Integrate results across your customer journey

Monitor any touchpoint in your customer journey and learn which part of the journey needs work. Map out the customer journey and review contact channels, stages of your sales cycle, specific applications and more.

  • 44,01%ArrowWinter sales touchpoint
  • 48,76%ArrowNew spring collection touchpoint
  • 46,33%ArrowSpring/Summer touchpoint

Receive monthly email reports

If you don’t have time to log in, easy-to-digest insight reports can be emailed directly to different levels of your organisation.

Monthly customer reports - Net Promoter Score

Enrich insight with CRM data

Hello Customer enables you to enrich vital factual data in your CRM system with written feedback direct from your customers.

Take action when needed

With simple, straightforward reports, you can take action immediately when it’s required and adjust marketing strategy accordingly.

GET STARTED WITH HELLO CUSTOMER TODAY!

Intrigued? We are very happy to schedule a demo and see how Hello Customer can benefit your company! We'd love to hear from you and learn more about your customer journey.

Request a free demo