Hello Customer turns customer feedback in to actionable insight, delivered via the Hello Customer platform or your own CRM.
Hello Customer allows you to benchmark and compare the customer feedback against any chosen CRM data field like stores, departments, purchase tickets or select a demographic.
Get insight delivered through the Hello Customer dashboard or via your CRM system.
We are able to connect to any system with our easy-to-use API.
Monitor any touchpoint in your customer journey and learn which part of the journey needs work. Map out the customer journey and review contact channels, stages of your sales cycle, specific applications and more.
If you don’t have time to log in, easy-to-digest insight reports can be emailed directly to different levels of your organisation.
Hello Customer enables you to enrich vital factual data in your CRM system with written feedback direct from your customers.
With simple, straightforward reports, you can take action immediately when it’s required and adjust marketing strategy accordingly.