Guidance | Hello Customer

Meet the team

Dedicated customer support time after time.

Yannick De Winne

Customer Success Manager

Sonia Abbou

Customer Success Manager

Michiel Moreno

Technical Support Engineer

Yann Gryp

Account
Manager

Bram
De Vos

CX Expert

Leslie Cottenjé

CX Expert

Customer support

Our customer support team is there and ready to help you with any questions

Digital guidance

Stay up-to-date with our knowledge base and webinars

Customer events

Community training, best practices and
CX inspiration

Professional services

Onboarding and strategic consulting on CX and VoC related topics

Digital guidance

Product updates

Receive monthly updates in your inbox to stay up-to-date with product and company news and new content.

Knowledge base

Browse our knowledge base for information on latest releases, platform best practices and guidelines.

Webinars

Join our webinars and listen to other customers or get a live demonstration of newly released features.

Recordings

Can't wait for the next webinar? We have plenty of recordings to help you with training or inspiration.

Meet your community

We frequently organize events so you can:

Meet other members of the Hello Customer community
Get inspired by CX experts
Share tips and tricks with each other
Understand how peers get the best out of the platform
Get brand-new product updates
Meet the Hello Customer team!

CX services for perfect execution

We offer services throughout the VoC journey:

VoC survey design throughout the journey
Close the loop strategy
Internal engagement strategy
Platform trainings
Data strategy & insights
Integrations and ecosystem support

Discover our full offering