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"Customer experience fails if there is no belief in its power in the organization."

Watch the webinar with Caroline De Roose, Customer Experience Director at Randstad, and our CEO Leslie Cottenjé.

What will you learn from this webinar?

Caroline De Roose gives her views on:

  • How to shift to a customer-centric way of delivering a product or service
  • How you can create a human customer experience in your digital interfaces
  • How Randstad measures end-to-end customer journeys
  • How customer satisfaction affects business KPIs like revenue

Enjoy the video! 

Watch Now! 👇

 
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